The Use of Information and Communication Technology and Its Impact on Developing Human Resource Management A Field Study on Aljumhouria Bank (Gharyan Branch and Al-Asabia Branch)

Abstract

This study focuses on the use of information and communication technology (ICT) and its impact on the development of human resource management in the branches of the Al-Jumhuriya Bank in Gharyan and Al-Osbah. The study variables were activated by surveying 200 individuals as a random sample of employees from the bank branches under study. The data was analyzed using the SPSS statistical software for social sciences.

The study reached several key findings, the most important of which are:

•                  The level of information technology usage in the banks under study was found to be moderate, with a general mean of 2.76, while the level of communication technology usage was low, with a general mean of 2.53. The average scores for the dimensions of information and communication technologies were as follows: Communication Systems (3.22), Software (2.74), Databases (2.71), Information (2.44), and Networks (1.85).

•                  The level of human resource management development in the banks under study was low, with a general mean of 2.30.

•                  There was a statistically significant correlation between information and communication technology, with a correlation coefficient of +0.645. There was also a statistically significant relationship between ICT and the development of human resources, with a correlation coefficient of +0.803.

•                  A statistically significant effect of information and communication technology on the development of human resources was found, with a coefficient of determination of 64.5%.