The Role of E-Management in Improving the Efficiency of Tripoli Seaport Management: A Descriptive and Analytical Study of Tripoli Seaport Management

Abstract

E-management represents a new field in modern administration, employing advanced methods and techniques to transition from traditional administrative practices to a more sophisticated level. This involves utilizing modern mechanisms such as computers and internet connectivity, and optimizing the use of this advanced technology in administrative work. This allows for ease, flexibility, and the efficient, effective, and accurate delivery of services.

Therefore, many countries are working to improve their performance by implementing e-management in their institutions to facilitate services, enhance performance, and provide better customer service. E-management has become an urgent necessity in this era of speed and technology. In this context, this research examines the role of e-management in improving the efficiency of the Tripoli Seaport, an institution of strategic and vital importance to the country due to its significant local, regional, and global significance.

Given the importance of this institution, it is essential to provide maritime services to clients in the fastest and easiest way possible through e-management. This is achieved by utilizing advanced machinery, equipment, and communication networks to expedite administrative processes and prevent errors or problems. This is accomplished through the timely storage and retrieval of data and information, enabling decision-making that serves the institution and its clients with ease and flexibility. The importance of this study lies in the role of e-government in improving and raising the efficiency of management at the Tripoli seaport and developing it in a way that suits this vital and service facility for the Libyan state and society. This study also contributes to providing scientific studies for the Libyan library.