Integrating Agile and DevOps Practices into IT Service Management Education: A Simulated Performance and Maturity Analysis . Journal of Insights in Basic and Applied Sciences, [S. l.], v. 1, n. 2, p. 01–11, 2025. DOI: 10.65421/jibas.v1i2.14. Disponível em: https://jibas.com.ly/index.php/jibas/article/view/14. Acesso em: 8 dec. 2025.